Responsible gambling

Responsible Gambling at Grand Villa Casino Burnaby

Grand Villa Casino Burnaby recognizes the importance of responsible gambling practices to ensure that players enjoy our games responsibly and within their means.

Self-Exclusion Program

If you feel like your gaming habits are becoming a problem, you can self-exclude yourself from playing on-site. This voluntary program allows you to temporarily or permanently restrict access to Grand Villa Casino Burnaby.

Voluntary Time-Outs

Take breaks and control your time spent at the casino with our flexible time-out options. Choose from 24 hours up to one month of restricted gaming, allowing you to reassess your habits and return refreshed.

Reality-Check Messaging

Stay aware of your spending by receiving reality-check messages throughout your session. These reminders encourage responsible play and help prevent excessive spending.

Links to Support Organizations

Problem gambling support: Canadian Centre for Treatment of Addictions (CCTA)
Helplines: National helpline

Set Your Limits

Take control of your gaming experience by setting deposit, time-out, and spending limits that suit you. Our tools are designed to help you gamble responsibly.

Deposit Limit

Set a daily or monthly limit on the amount you can spend at Grand Villa Casino Burnaby.

Time-Out OptionRestrict access to our casino for 24 hours up to one month by selecting a time-out period that suits your needs.

Self-Exclusion Program

Voluntary Time-Outs

Our Tools Support Your Goals

We provide access to a wide range of responsible gambling tools:

Deposit limits: Set daily or monthly spending limits that suit your needs.
Time-out options: Restrict access for 24 hours up to one month, giving you time to reassess your gaming habits.
Voluntary self-exclusion program: Temporarily or permanently exclude yourself from our casino.

Our team is here to support your responsible gaming experience.